A lot of the times the parents come into my office when they have had an order in place for a number of months, possibly years, and things are just not going as well as they should have or according to the original order. They want to know what to do to change their custody order. What I tell my clients or my prospective clients is this: There are two ways to change a custody order. The first one is through agreement, which is what we always strive to do in this office. We try really hard to get.